Frequently Asked Questions
Do you provide tree service in Ortega?
Yes. Ortega (ZIP 32210) is inside our standard service area and we run crews there routinely. There is no travel charge and no minimum job size. Call (904) 401-8304 to get on the schedule.
What kinds of trees do you deal with most in Ortega?
Live oak, water oak, laurel oak, loblolly and slash pine, sabal and queen palm, magnolia. Pines on the western side of Ortega are the storm risk — shallow-rooted in sandy soil and tall enough to reach a roof from well outside the drip line.
Is access a problem for your equipment in Ortega?
Generally good — wide streets and deep lots — but the value is all on the water side, so drops over docks, seawalls, pools and screen enclosures have to be rigged and lowered rather than felled. Gates on the river side are frequently too narrow for a wheeled machine.
Do I need a permit to remove a tree in Ortega?
Standard City of Jacksonville tree protection rules apply. Ortega Forest and Old Ortega have additional deed and association expectations on some streets. We verify the parcel and the association before we quote.
How fast can you get to a storm-damaged tree in Ortega?
We run 24/7 emergency response across Duval County. For an active hazard in Ortega — a tree on the house, a limb on the power drop, a trunk blocking the driveway — call (904) 401-8304 and we will get a crew moving. Storm-damage work is documented for your insurance carrier as we go.
How much does tree removal cost in Ortega?
There is no flat rate. Price is driven by height, trunk diameter, how close the tree sits to the house, pool, fence or power lines, and how far the crew has to carry material to the truck. We come out, look at the tree, and hand you a written price. The written number is the number you pay.
Are your estimates free?
Yes. Free, written and no obligation. Call (904) 401-8304 or book online at 904tree.com/book.
Are you licensed and insured?
Yes — fully insured with general liability and workers compensation, with a certified arborist on staff. We will provide current certificates before work starts.
Do you offer free estimates?
Yes — and in many cases we can give you an estimate right over the phone. Just send us the property address or zip code along with a few close-up and far-away photos so we can see:
- Tree height — include the sky so we can gauge scale
- Tree size — how wide is the base of the trunk
- Tree location — front yard, side yard, or backyard
- Access — is there a gate, fence, vehicles, or anything else in the way
With that information we can often price it remotely. If not, we'll come out to see it in person.
Do you have a service minimum?
Yes. Our tree trimming starts at $675 and tree removal starts at $850. If these price points are not in your budget, we are not the company for you.
