When a storm hits, we prioritize the most dangerous situations first. Here is exactly how we respond, and how emergency work is billed, so there are no surprises.
Our normal tree services and maintenance are suspended during extreme weather or named storms and natural disasters. During those events we prioritize the following work, in this order, based on the level of danger it poses:
Typically contracted by disaster-relief companies, FEMA subcontractors, municipalities, and state officials. We principally prioritize trees blocking major roadways in Duval and St. Johns Counties.
Next, we focus on trees that have fallen on a roof or are creating an immediate hazard to homeowners, power-line crews, and others.
Trees fallen on vehicles and/or secondary structures (sheds, chicken coops) are our last priority during a storm.
If you are looking for free or government assistance, please call 911, your state or parish governor’s office, or FEMA directly — we are unable to help with those requests.
If any of these apply, call immediately — don't wait for a quote or a scheduled appointment.
A tree or large limb on your home is a structural and safety emergency. Call us — we'll tarp the opening and remove the tree in one visit.
Storm-fallen trees blocking access need immediate removal. We cut and clear so emergency vehicles can reach you and you can get out.
Trees touching power lines are a fire and electrocution hazard. Call JEA for the live wire, then call us to remove the tree once the line is clear.
A tree that's shifted or now leans toward your home may have compromised roots and could fall at any time. Don't wait for the next rain — call now.
Widow-makers — large broken limbs caught in the canopy — can fall without warning. We remove hanging limbs as an emergency hazard call.
After a major storm we prioritize emergency calls first, then systematic neighborhood cleanup. Call early — our schedule fills fast after a hurricane hits.
We don't have office hours for emergencies. Call or text any hour — we respond.
Over $1 million in liability and full workers' comp on every job. Your property is protected.
Emergency calls get professional assessment — not just chainsaw work. We do it safely and correctly.
904Tree.com has chosen P1Mitigators™ as our Estimating and Insurance Claim Processing Vendor.
P1Mitigators™ writes the XACTIMATE® estimate, documents the damage, and coordinates the claim paperwork with your insurance carrier.
That keeps your claim moving while our crews focus on the tree work.
Learn More About P1Mitigators™ →We estimate using the same software your insurance carrier uses.
A real 904Tree.com XACTIMATE® estimate — the same line-item format your carrier uses.
On insurance-related emergency work, there is no “get me an estimate.”
Your out-of-pocket cost is your deductible — up to your policy deductible, paid directly to 904Tree.com. Your insurance proceeds cover the balance of the Replacement Cost Value (RCV) your policy pays out for the work. We bill your carrier directly using the same XACTIMATE® software they use.
We work directly with your insurance company so you can focus on your home.
During a disaster-related event, 904Tree provides one of two billing options:
We are a private, for-profit business, which gives us the right to review and refuse any work for safety or financial reasons. Our normal crew setup is billed at $2,500 per hour and includes:
Fallen trees, roof impacts, and hazardous limbs — handled fast by our Jacksonville crews.
Real 904Tree.com storm-response and emergency removals across Duval & St. Johns County.
Call Cassidy for scheduling and free estimates, or book online in under a minute.
A tree on a structure or vehicle, a tree blocking a driveway or road, a limb hanging over a walkway, or a tree uprooting toward the house. If you are asking whether it can wait, call us and we will tell you.
Yes, 24 hours a day, every day, at (904) 401-8304.
We use a Direction to Pay so your carrier pays us directly on covered damage. You pay your deductible. Assignment of Benefits agreements have been outlawed in Florida since 2023, so nobody should be asking you to sign one.
Yes. Call (904) 401-8304 any hour. Storm nights are exactly when we expect the phone to ring.
Get everyone out of the affected rooms and away from any downed line — treat every wire as live. Call us, then call your insurance carrier and open a claim. Photograph everything before anything is moved.
We can make the structure safe and get emergency cover on the opening as part of the response so the weather stops making the damage worse.
Emergency work is priced on the situation — time of night, equipment needed and risk. You get the number before we start. On insured storm damage the claim usually carries most of it.
Call us first so we can make the property safe, then open your claim. Photograph everything before anything is moved, and call us again when the adjuster is scheduled so we can be on site.
Yes — and in many cases we can give you an estimate right over the phone. Just send us the property address or zip code along with a few close-up and far-away photos so we can see:
With that information we can often price it remotely. If not, we'll come out to see it in person.
Yes. Our tree trimming starts at $675 and tree removal starts at $850. If these price points are not in your budget, we are not the company for you.
Pre-qualify in minutes through Acorn Finance or Wisetack — no hard credit check. Get the work done now and pay over time.
A few quick questions about your trees helps us prepare a faster, more accurate estimate before we arrive.
Add your contact info so our team can follow up, then upload your file. PDF or photo — up to 5 files, 25MB each.
Prefer to email it? [email protected] · (904) 401-8304
