When a storm hits, we prioritize the most dangerous situations first. Here is exactly how we respond, and how emergency work is billed, so there are no surprises.
Our normal tree services and maintenance are suspended during extreme weather or named storms and natural disasters. During those events we prioritize the following work, in this order, based on the level of danger it poses:
Typically contracted by disaster-relief companies, FEMA subcontractors, municipalities, and state officials. We principally prioritize trees blocking major roadways in Duval and St. Johns Counties.
Next, we focus on trees that have fallen on a roof or are creating an immediate hazard to homeowners, power-line crews, and others.
Trees fallen on vehicles and/or secondary structures (sheds, chicken coops) are our last priority during a storm.
If you are looking for free or government assistance, please call 911, your state or parish governor’s office, or FEMA directly — we are unable to help with those requests.
We estimate using the same software your insurance carrier uses.
A real 904Tree.com XACTIMATE® estimate — the same line-item format your carrier uses.
On insurance-related emergency work, there is no “get me an estimate.”
Your out-of-pocket cost is your deductible — up to your policy deductible, paid directly to 904Tree.com. Your insurance proceeds cover the balance of the Replacement Cost Value (RCV) your policy pays out for the work. We bill your carrier directly using the same XACTIMATE® software they use.
We work directly with your insurance company so you can focus on your home.
During a disaster-related event, 904Tree provides one of two billing options:
We are a private, for-profit business, which gives us the right to review and refuse any work for safety or financial reasons. Our normal crew setup is billed at $2,500 per hour and includes:
Fallen trees, roof impacts, and hazardous limbs — handled fast by our Jacksonville crews.
Real 904Tree.com storm-response and emergency removals across Duval & St. Johns County.
Call Cassidy for scheduling and free estimates, or book online in under a minute.
A tree on a structure or vehicle, a tree blocking a driveway or road, a limb hanging over a walkway, or a tree uprooting toward the house. If you are asking whether it can wait, call us and we will tell you.
Yes, 24 hours a day, every day, at (904) 401-8304.
We use a Direction to Pay so your carrier pays us directly on covered damage. You pay your deductible. Assignment of Benefits agreements have been outlawed in Florida since 2023, so nobody should be asking you to sign one.
Call us first so we can make the property safe, then open your claim. Photograph everything before anything is moved, and call us again when the adjuster is scheduled so we can be on site.
Yes — and in many cases we can give you an estimate right over the phone. Just send us the property address or zip code along with a few close-up and far-away photos so we can see:
With that information we can often price it remotely. If not, we'll come out to see it in person.
Yes. Our tree trimming starts at $675 and tree removal starts at $850. If these price points are not in your budget, we are not the company for you.
Pre-qualify in minutes through Acorn Finance or Wisetack — no hard credit check. Get the work done now and pay over time.
A few quick questions about your trees helps us prepare a faster, more accurate estimate before we arrive.
